Shipping policy

Sure! Here's your updated Shipping Policy with two domestic shipping rate options and updated delivery estimates (including the 0 to 7 working days clarification for domestic orders):

Shipping Policy
Last updated: [Insert Date]

At PS Thread, we’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for details on shipping options, processing times, and delivery estimates.

1. Order Processing

All orders are processed within 5–7 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

Note: During periods of high order volume, processing times may be delayed slightly. We appreciate your patience.

2. Shipping Rates and Delivery Estimates

We offer domestic and international shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping Options (United States)

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 3–7 business days Calculated at checkout
Express Shipping 0–2 business days Calculated at checkout

International Shipping

Region Estimated Delivery Time Shipping Cost
Canada 5–10 business days Calculated at checkout
Other Countries 7–21 business days Calculated at checkout

Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

3. Shipping Carriers

We ship through trusted carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

You will receive a tracking number once your order has been shipped.

4. International Shipping

We offer international shipping to most countries.
Please note:

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

  • PS Thread is not responsible for delays caused by customs processes.

5. Order Tracking

Once your order is shipped, you’ll receive an email with your tracking number. You can use this number to track your package on the carrier’s website.

6. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at psthread07@gmail.com within 7 days of the expected delivery date.
We will work with the carrier to resolve the issue. If eligible, we may offer a replacement or store credit.

7. Address Issues

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

8. Questions or Concerns?

If you have any questions about your order or shipping, feel free to reach out to us:

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