Refund policy

Return & Refund Policy

Thank you for shopping at PS thread ! We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

---

Returns

• You have [7] days from the date of delivery to request a return.

• To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

• Certain types of goods are non-returnable, such as:

  • Perishable goods (e.g. food, flowers)

  • Custom or personalized items

  • Digital downloads

  • Gift cards

To start a return, please contact us at [psthread07@gmail.com] with your order number and reason for return.

---

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within [7] business days.

• Shipping costs are non-refundable, unless the return is due to our error (e.g. wrong or defective item).

---

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [psthread07@gmail.com].

---

 

---